Privacy Policy

Last updated: October 2026

1. Who we are

This Privacy Policy explains how Bullion Bridge Gold L.L.C (“Bullion Bridge Gold”, “we”, “us”), a company licensed in Dubai, United Arab Emirates (commercial licence no. 1545649), handles personal information collected through this website and our enquiry forms.

We process personal data in line with applicable UAE law, including Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data.

2. Information we collect

We collect the information you choose to give us when you submit an enquiry, email us or arrange a meeting. Depending on the form, this may include:

• Your name, position, company or institution name
• Contact details such as email address and telephone number
• Country, and details about your enquiry or partnership interest
• Information you provide in messages or attachments

Our website may also collect limited technical information, such as your IP address, browser type and the pages you visit, through essential cookies and server logs.

3. How we use your information

We use personal information to:

• Respond to and manage your enquiry
• Carry out Know Your Customer (KYC), anti-money laundering (AML) and other due diligence checks required by law
• Arrange meetings and communicate with you about a trading or partnership enquiry
• Keep records required by UAE law and protect our legal rights
• Operate, secure and improve this website

We do not sell your personal information and we do not use it for unrelated marketing.

4. Legal basis

We process personal information where it is necessary to respond to your request or take steps before entering into a contract, to comply with our legal obligations (including AML and KYC requirements), for our legitimate business interests, or with your consent where consent is required.

5. Sharing your information

We share personal information only where necessary, including with:

• Service providers who host our website, email and forms, under appropriate confidentiality obligations
• Professional advisers, assayers or banks involved in a transaction you have asked us to progress
• Regulators, law enforcement or the UAE Financial Intelligence Unit where we are required by law to do so

6. International transfers

Some of our service providers may process data outside the UAE. Where this happens, we take reasonable steps to ensure your information is protected in line with applicable law.

7. How long we keep information

We keep enquiry information for as long as needed to respond and manage any resulting relationship. Where KYC or transaction records are created, we retain them for the periods required by UAE anti-money laundering law.

8. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may ask to access, correct or delete your personal information, object to or restrict certain processing, or withdraw consent where processing is based on consent. Some information must be kept to meet legal obligations. To make a request, contact us using the details below.

10. Cookies

This website uses cookies that are necessary for it to function and stay secure. If we introduce analytics or other non-essential cookies, we will update this policy and, where required, ask for your consent.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.

12. Contact us

If you have any questions about this page, please contact us at contact@bbgolddubai.com or write to us at Al Faidhi (Meena Bazar), Bur Dubai, Dubai, UAE (by appointment).